Contact
Ask before
you order.
We would rather answer a question about size, access or what these are like to cook on than deal with a return afterwards.
- Phone
- +61 420 133 624
If you are asking about an existing order, include the order number and we can answer in one reply rather than three.
We answer questions about sizing, access for delivery, and what these frames are actually like to cook on.
Common questions
A lot of what people ask is already written down:
- The FAQ covers how the frames work, what they are made of, assembly, and which model suits which situation.
- Shipping covers delivery, tracking and remote addresses.
- Returns covers change of mind, faults, and the manufacturer warranty.
Last updated 5 September 2026
Ready to look at the range?
Three frames, each as a flat grate or racked for skewers.