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Frequently asked

Questions,
answered plainly.

If something is not covered here, ask us directly. We would rather answer a question before you buy than deal with a return afterwards.

What is a spit roaster, exactly?

In Australia the term covers most charcoal equipment where the food turns rather than sitting still. On these frames the whole grate is mounted on a single pivot, so turning the handle rotates everything on it together, rather than a single rod turning one joint.

Is the turning automatic?

No. On the charcoal frames you turn it by hand, using the handle on the side. It takes one movement and is designed so you can do it with a full grate and one hand.

We would rather be straight about this than let the word “rotating” imply a motor. The motorised models in the range are electric, and we do not currently sell those in Australia.

What is it made of?

The frame and grate are stainless steel. The charcoal tray is thickened high-carbon steel, chosen because it takes direct heat repeatedly without warping the way thinner steel does. The tray is perforated for airflow and slides out of the frame.

How much assembly is involved?

The frames are modular and bolt together. The manufacturer puts assembly at around ten minutes and supplies a manual and an installation video. Nothing is welded, which is also why a single part can be replaced later.

How many skewers do the skewer versions take?

The skewer configurations come in sets of 16, 24 or 32, depending on which you choose at checkout. The flat-grate versions take a grate instead, and some configurations include a BBQ net and carbon clips.

Which model should I buy?

Start with where you will be cooking rather than with the specification.

  • Balcony, deck, or anywhere windy: the F2, because the enclosed body shields the coals.
  • General backyard use: the F1, because the adjustable tray lets you run it close and hot or lower and slower.
  • Cooking for a crowd: the F5, which is the largest frame with the widest grate.
Do you sell the electric models?

Not in Australia. Mains appliances sold here have to be registered under the Electrical Equipment Safety System and carry the Regulatory Compliance Mark, and the units also need to be built for 230 to 240 volts rather than 220. Until that is properly in place we are stocking the charcoal frames only.

Is there anything I should know about using it safely?

Two things matter more than the rest. Use it outdoors only. Burning charcoal gives off carbon monoxide, which you cannot see or smell, so it must never be used indoors, in a garage, or inside a tent or annexe.

And give it room. Keep it clear of fences, eaves and anything overhanging, never leave it unattended while lit, and let the charcoal cool right down before you move the unit or empty the tray. Full guidance is in the manual and on our terms page.

Can I use it with a gas burner or briquettes?

They are built for charcoal, in either lump or briquette form. The tray is sized and perforated for a charcoal bed, and we do not recommend adapting it to gas.

Still have a question?

Ask before you order. We answer questions about fit, size and what these frames are actually like to cook on.